Privacy Policy
Data privacy is of high importance for Tom Wood AS and we want to be open and transparent with our processing of your personal data. We therefore have a policy setting out how your personal data will be processed and protected.
Who is the controller of your personal data? Tom Wood AS is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law.
Where do we store your data? The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws. For transfers outside the EEA, Tom Wood will use Standard Contractual Clauses and Privacy Shield as safeguards for countries without adequacy decision from the European Commission.
Who accesses your data? We never pass on, sell or swap your data for marketing purposes to third parties. Data that is forwarded to third parties, is only used to provide you with our services.
What is the legal ground for processing? For every specific processing of personal data we collect from you we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.
How do we use cookies? When you visit Tom Wood Online, or any other website linked from this website, we may store certain information on your computer in the form of “cookies”, which enable us to tailor the website to your interests and preferences. The information that is stored in the cookie may also be used to keep track of the visitor’s behaviour on the website.
A cookie is a small text file that the website you visit stores on your computer. There are two types of cookies: the first cookie is stored as a file on your computer for a longer period. It is used to identify if there has been any previous contact between us and your computer. The second type is called a session cookie which is temporarily stored in the computer’s memory during the time you are browsing the website. The session cookie will not be stored in your web browser for a long period of time. It disappears when you close your browser session.
The information contained in a cookie can be used to study a visitor’s browsing patterns. Tom Wood uses cookies for, amongst other things, statistical purposes and to enable visitors to choose their display language. If not otherwise stated, Tom Wood does not use cookies to collect personal data.
If you do not accept Tom Wood’s use of cookies, you can configure your browser settings to block cookies. If you do so, Tom Wood cannot guarantee that every part of the website will function as intended. The method by which you block cookies can vary, depending on which browser you use.
What are your rights? Right to access: You have the right to request information about the personal data we hold on you at any time. You can contact Tom Wood that will provide you with your personal data via e-mail.
Right to portability: Whenever Tom Wood process your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification: You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed. If you have a Tom Wood account, you can edit your personal data under your account and membership pages.
Right to erasure: You have the right to erase any personal data processed by Tom Wood at any time except for the following situations:
You have an ongoing matter with Customer Service
You have an open order which has not yet been shipped or partially shipped
You have an unsettled debt with Tom Wood, regardless of the payment method
If you are suspected or have misused our services within the last four years If you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules. Personal data collected from customers online consists of name, address (both shipping and billing addresses), email address and telephone number. Tom Wood may also store information regarding your purchases, information regarding product and size, and purchase price and date.
Right to object to processing based on legitimate interest: You have the right to object to processing of your personal data that is based on Tom Wood’s legitimate interest.
Tom Wood will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.
Right to object to direct marketing: You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out from direct marketing by the following means:
Following the instruction in each marketing mails.
Right to restriction: You have the right to request that Tom Wood restricts the process of your personal data under the following circumstances:
If you object to a processing-based Tom Wood legitimate interest, Tom Wood shall restrict all processing of such data pending the verification of the legitimate interest.
If you have claim that your personal data is incorrect, Tom Wood must restrict all processing of such data pending the verification of the accuracy of the personal data.
If the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
If Tom Wood no longer needs the personal data but it is required for you to make of defending legal claims.
How can you exercise your rights? We take data protection very seriously and therefore we have dedicated customer service personnel who handles your requests in relation to your rights stated above. You can always reach them at hello@tomwoodproject.com
Right to complain with a supervisory Authority: If you consider Tom Wood to process your personal data in an incorrect way you can contact us. You also have the right to turn in a complaint to a supervisory authority.
Updates to our Privacy Notice: We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example the purpose of why we use your personal data, the identity of the Controller or your rights.
Security For the safety of your personal information, we use SLL encryption on all data to and from the site. When placing an order, you can immediately check the security validity by clicking the padlock icon that appears in the URL line of your browser when SSL is activated.
Cookies Cookies are used by tomwoodproject.com in order to improve your experience when browsing and using the website. The cookie identifies your computer and allows the site to remember your personal settings. www.tomwoodproject.com may not operate properly when cookies are disabled in your web browser.
Tom Wood does not sell or share personal customer data. You are entitled at any time to request access to and correction of all personal data you have provided to us, or to request removal of your name and other personal data from Tom Wood customer database. You are entitled at any time to request removal from our marketing/newsletter list by contacting us at hello@tomwoodproject.com or click “unsubscribe” on the bottom of each newsletter.
Copyright / Trademark Copyright in the documents provided in this site (including, without limitation, the trademarks of Tom Wood, graphics, text, photos, designs, logos, icons, images, data and software) are owned by or licensed to Tom Wood and its affiliates. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from Tom Wood. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please contact us at press@tomwoodproject.com.
Resale Policy All items from Tom Wood, either bought on www.tomwoodproject.com, at Tom Wood Store or at any other retailer may be bought for personal use only and not for resale. By placing an order on www.tomwoodproject.com, you certify that you are purchasing products for your own personal use and not for resale and that you accept the Terms and Conditions. We reserve the right to refuse orders for any reason without explanation.
Age Restrictions Parental or guardian consent is required for customers under the age of 18.
Governing Law The terms of use are complied in accordance with Norwegian law and the Norwegian courts will have exclusive jurisdiction.
Company Details Tom Wood AS Sofienbergsgate 19 0558 Oslo Norway VAT.Nr. 911705389