책임
Introduction
OUR FUNDAMENTAL MISSION IS TO DISRUPT THE INDUSTRY BY METICULOUSLY CRAFTING RESPONSIBLE ICONIC PRODUCTS THAT LAST FOR GENERATIONS.
This year has been a defining chapter in our responsibility journey, marked by significant progress and a sharpened focus on some of our most challenging projects: advancing traceability, leveraging technology, and collaborative action in the jewellery industry. By enhancing transparency and accountability within our value chain, we’ve taken important steps toward a fully traceable supply chain.
Collaboration has proven essential, as shared efforts are crucial to addressing the challenges of our industry. Guided by a holistic approach, we integrate social, environmental, and economic considerations into everything we do, with a commitment to reducing our footprint and championing circularity. While challenges remain, the progress we’ve made inspires optimism. By sharing our journey, we hope to lead by example and contribute to building a more responsible future for all.
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Our responsibility strategy
OUR RESPONSIBILITY EFFORTS ARE STRUCTURED AROUND THREE INTERCONNECTED PILLARS: PEOPLE, PRODUCT AND PLANET.
These pillars reflect our holistic approach to sustainability, ensuring that every aspect of our business plays a role in creating a better future. From responsible sourcing to reducing our environmental impact, we integrate sustainability into everything we do.
By aligning with the three WJI 2030 pillars; Fostering Inclusiveness, Preserving Resources, and Building Climate Resilience, we strengthen our commitment to a more sustainable and inclusive jewelry industry, working toward lasting change.
People → Fostering Inclusiveness
We are dedicated to empowering the people who make up our business—from employees to artisans, suppliers, and local communities. By ensuring fair wages, equal opportunities, and ethical labor practices, we actively foster inclusiveness and promote a responsible industry that values human rights and diversity. Our initiatives in training, leadership development, and ethical sourcing further strengthen our commitment to a fair and inclusive ecosystem.
Product → Preserving Resources
Our approach to product development is centered on responsibility, innovation, and longevity. By prioritizing recycled materials, ethical sourcing, and traceability, we contribute to preserving resources and minimizing waste. We continuously explore low-impact production techniques and work with suppliers who share our commitment to environmental stewardship, ensuring that our jewellery reflects both quality and sustainability.
Planet → Building Climate Resilience
To reduce our environmental impact, we focus on cutting emissions, adopting low-carbon solutions, and protecting biodiversity. By integrating renewable energy in operations, reducing transportation impact, and supporting nature-based solutions, we play an active role in building climate resilience. Our work extends beyond our own operations, encouraging our partners and customers to make choices that contribute to a healthier planet.
Responsibility Roadmap: Driving Change for a Sustainable Future
In 2023, we launched our three-year Responsibility Roadmap, outlining 88 ambitious goals to create a more responsible business. Over the past year, we’ve made steady progress, achieving 22 additional goals through focused collaboration, innovation, and a commitment to continuous improvement. As we move forward, we remain dedicated to leveraging our influence to drive meaningful change—both within our industry and beyond.
COLLECTIVE ACTION IS THE KEY TO CHANGE
The jewellery and fashion industries, traditionally shaped by competition, face challenges too vast to overcome alone. While competition remains a natural part of the business, sustainability must extend beyond business interests.
Recognising this, we are proud to play an active role in the Watch and Jewellery Initiative 2030 (WJI 2030), the world’s leading sustainability initiative for the jewellery industry. Founded by Kering and Cartier, WJI 2030 brings together industry competitors to address critical sustainability challenges by establishing shared goals, frameworks, and methodologies. As one of just over 20 Maison members, we collaborate regularly to drive meaningful progress.
This year, we participated in two key WJI 2030 industry workshops—one in March hosted by Cartier in Paris and another in October hosted by Pandora in Copenhagen. For the first time, we also contributed to the initiative’s yearly reporting and made significant progress in advancing its agenda. This includes developing a pathway for addressing biodiversity in the jewellery industry, a crucial step toward preserving resources.
Our engagement with WJI 2030, alongside our commitment to the UN Global Compact, endorsement of the UN Women’s Empowerment Principles, and RJC certification, demonstrates how collective action can drive real change. Together, we are working to reshape our industry for the better.
We are thrilled to have Tom Wood as a Maison Member of the Watch & Jewellery Initiative 2030. Tom Wood’s commitment to responsible leadership, innovation, and sustainability perfectly aligns with our mission to drive transformative change across the industry.
GRIEVANCE PROCEDURE
Tom wood is committed to maintaining responsible business standards throughout our supply chain, and has developed a grievance mechanism to address any stakeholder's grievances relating to our operations. Tom Wood is committed to reviewing and addressing any incident or grievance in a timely manner, and where further investigation is deemed necessary, find resolutions. As a company that follows a stern Code of Conduct, Tom Wood will handle all grievances with utmost respect and care.
This is our procedure:
The grievance is received, logged, and treated as strictly confidential and acknowledged to the relevant stakeholder.
Grievances should be submitted with as much detail about the alleged violation as possible and with any evidence if documentation is available.
Tom Wood will not retaliate in any manner against anyone who may report a grievance. Grievances should be sent by e-mail to responsibility[@]tomwoodproject.com or by mail to Tom Wood AS C/O Head of Sustainability, Sofienberggata 19, 0558 Oslo, Norway.
TRANSPARENCY & THE NORWEGIAN TRANSPARENCY ACT
We advocate for our customers to make well-informed choices regarding their purchases. We are committed to offering as much detail as possible about each stage of our supply chain. To this end, we ensure full transparency concerning our evolving ESG (Environmental, Social, and Governance) initiatives, fair labour practices, and ethical business.
In June 2021, Norway's Parliament enacted the Norwegian Transparency Act. This Act mandates companies to ensure human rights and decent working conditions within their operations and supply chains. We wholeheartedly support this initiative. Although the Act does not require the disclosure of manufacturer details, we choose to promote complete transparency. For any inquiries, please contact responsibility[@]tomwoodproject.com.
To set a precedent, we share information about the manufacturer of every Tom Wood product on our website. Please find our annual due diligence report for 2023 below.
Learn more about our responsibility efforts:
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